Proper care of your human hair bundles ensures their longevity and keeps them looking vibrant and beautiful. Here are some essential guidelines:

1. Washing and Conditioning Frequency:

- Wash your hair bundles every 1-2 weeks or as needed based on your styling and environmental exposure.

- Shampoo: Use a sulfate-free, moisturizing shampoo. Gently apply it with lukewarm water and avoid rubbing vigorously.

- Conditioner: Apply a hydrating conditioner from the middle to the ends. Leave it in for 3-5 minutes before rinsing.

- Deep Conditioning: Deep condition every 2-3 washes for extra moisture.

2. Detangling Combing:

- Start detangling from the ends, moving upward to the roots with a wide-tooth comb or your fingers.

- Detangling Spray: Apply a detangling spray or leave-in conditioner for added smoothness.

3. Drying Towel-Dry:

- Gently blot excess water with a microfiber towel or a soft t-shirt to minimize frizz.

- Air-Dry: Let the bundles air-dry whenever possible. If using a blow-dryer, choose a cool setting.

4. Styling

- Heat Styling:Use heat styling tools sparingly. Apply a heat protectant before using flat irons, curling irons, or blow-dryers.

- Chemical Treatments: Avoid excessive chemical treatments like bleaching or dyeing as they can damage the hair.

- Hair Oils: Apply lightweight oils like argan oil to the ends to maintain shine and reduce frizz.

5. Storage

- Between Uses: If you are not wearing the bundles daily, store them in a cool, dry place. Use a satin or silk bag to prevent tangling and damage.

- Long-Term Storage: Braid or twist the bundles gently before placing them in a storage bag or box.

6. Night Care

- Cover: Wear a satin or silk scarf or use a silk/satin pillowcase to minimize frictionand tangling overnight.

- Braiding: Put the bundles into loose braids or twists before bedtime.

7. Professional Maintenance

- Stylist: Visit a stylist for periodic trims and treatments to keep the ends fresh and the bundles looking their best.

By following these instructions, your human hair bundles will remain lustrous and healthy over time.

We want you to be completely satisfied with your purchase. If for any reason you are not, please follow these guidelines to process a return and obtain a refund:

1. Eligibility for Returns

• Products must be returned within 14 days of the delivery date.
• Items should be unused, in their original condition, and in the original packaging.
• Due to the hygienic nature of our products, any used or tampered items cannot be returned.
• Sale items and custom orders are final and not eligible for returns.

2. Initiating a Return

• Contact Customer Service: Email us at customercare@shopallbundledup.com with the following information:
• Approval: Our customer service team will review your request and provide you with a Return Merchandise Authorization (RMA) number if approved. You will also receive the return address and further instructions.

3. Returning the Product

• Securely package the item(s) in their original packaging, including any accessories, manuals, or promotional items that came with the order.
• Include the RMA number and a copy of your purchase receipt in the package.
• Ship the package to the return address provided at your own expense. We recommend using a trackable shipping method and purchasing shipping insurance.

4. Inspection and Refund Processing

• Once we receive the returned product, we will inspect it to ensure it meets our return criteria.
• If the item is in acceptable condition, we will process your refund within 5-7 business days.
• The refund will be credited to your original payment method. Note that your bank or payment processor may require additional time to process the transaction.

5. Defective or Damaged Items

• If your product arrives defective or damaged, please reach out to us within 3 days of delivery. We will arrange a replacement or refund after receiving visual proof of the damage.

6. Exchanges

• Currently, we do not offer exchanges. Please initiate a return following the instructions above and place a new order for the desired item.

7. Contact Information
For any questions or concerns about our return and refund process, please reach out to us:

• Email: customercare@shopallbundledup.com
• Phone: 1-888-262-2201
• Address: 5900 Balcones Drive Austin,Texas 78731
  

Thank you for choosing All Bundled Up Hair Supply!